Bright Path

Digital Support Platform for Children in Foster Care System

Timeline

Aug 2024 — Dec 2024

Role & Team

Zikki: Product Designer & Project Manager, (Eugene) Qun Liu: Product Designer, Irene Jacob: Product Designer

Responsibility

UX Research & Testing · Sketching · Prototyping · Design Iteration · Design System Development & Implementation

Disciplines

Research: Ecosystem Map · User Interviews · Usability Testing · Secondary research · Co-Design workshop

Design: Service Design · Wireframing · Prototyping · Interaction Design · Design System · Multi-platform

Tool: Figma

Overview

Bright Path is a digital support platform designed to assist children in the foster care system. It provides personalized resources to help foster youth navigate education, mental health, financial literacy, and overall well-being.

Problem

Foster children in the U.S. lack a sustained, personalized support during adolescence and through the age-out transition, leading to elevated risks of unemployment, housing instability, and substance dependence in early adulthood.

Solution

A digital platform that provides personalized support to U.S. foster children aged 13-18 and continues after they age out, focusing on enhancing their mental and academic well-being, offering valuable resources, and empowering them with skills and mentorship for a brighter future
Key Motivation
Empowering Foster Youth Through Gamification & Token Rewards

Main Features

Onboarding

The onboarding flow confirms user eligibility and gathers basic information and preferences to deliver personalized support and resources.

Home
Home

Announcement Banner: Keep foster youth informed with region-specific news and opportunities.

Task Rewards: Earn token rewards by completing tasks—learn more to earn more, motivating continuous growth.

Set Goals: User could set goals, and the system converts it into a sustainable daily plan they can stick with.

Home

Announcement Banner: Keep foster youth informed with region-specific news and opportunities.

Task Rewards: Earn token rewards by completing tasks—learn more to earn more, motivating continuous growth.

Set Goals: User could set goals, and the system converts it into a sustainable daily plan they can stick with.

Study
Study

Recommended Courses: Recommend courses based on user's needs, building skills in finance, wellness, and career development.

Search Bar: Easily find courses across bright path's resources

Personal Plan: Easily track ongoing course progress and get quick access to personal study plans.

Study

Recommended Courses: Recommend courses based on user's needs, building skills in finance, wellness, and career development.

Search Bar: Easily find courses across bright path's resources

Personal Plan: Easily track ongoing course progress and get quick access to personal study plans.

Wellness
Wellness

Mood Tracker: Records daily moods to provide tailored wellness newsletters, meditation practices, and timely social worker check-ins.

Book Appointment: Schedule appointments with licensed specialists who volunteer their time on Bright Path.

Appointment Schedule: Easily access details for upcoming and past appointments.

Meditation Practices: Provide interactive meditation practices to improve overall wellness

Wellness

Mood Tracker: Records daily moods to provide tailored wellness newsletters, meditation practices, and timely social worker check-ins.

Book Appointment: Schedule appointments with licensed specialists who volunteer their time on Bright Path.

Appointment Schedule: Easily access details for upcoming and past appointments.

Meditation Practices: Provide interactive meditation practices to improve overall wellness

Finance
Finance

Smart Money: Connects with bank accounts, allowing Bright Path tokens to convert into money. Funds are securely saved and unlock at age-out to support early independence.

Financial Goal: Users can set personalized financial goals, building healthy saving habits early on.

Token System: Tokens earned through learning can be partially converted to money or spent directly at certified stores via QR code payment.

Finance

Smart Money: Connects with bank accounts, allowing Bright Path tokens to convert into money. Funds are securely saved and unlock at age-out to support early independence.

Financial Goal: Users can set personalized financial goals, building healthy saving habits early on.

Token System: Tokens earned through learning can be partially converted to money or spent directly at certified stores via QR code payment.

Profile
Profile

Medical Passport: Centralizes foster children’s past medical records that can easily access and share it with new foster families or medical institutions, ensuring continuity of care through every transition.

Course & Goals Hub: Organizes courses and provides instant access to all personalized goal plans.

Skills Preferences: Captures users’ skill interests during onboarding and allows them to update preferences anytime for personalized learning support.

Profile

Medical Passport: Centralizes foster children’s past medical records that can easily access and share it with new foster families or medical institutions, ensuring continuity of care through every transition.

Course & Goals Hub: Organizes courses and provides instant access to all personalized goal plans.

Skills Preferences: Captures users’ skill interests during onboarding and allows them to update preferences anytime for personalized learning support.

Process Overview

Empathize

Secondary Research
Storyboard
Stakeholder Interviews & Insights

Define

As-Is User Journey Map
Feature Brainstorm

Ideate

Information Architecture

Prototyping

Testing & Iteration

Survey-Based Prototype Testing

What if I could choose to share personal information?

Need to add specific guidance on features

What if children could search for skills and courses based on the person they aspire to become??

glad project like actually implement it. It's so valuable… I think it’s pretty deeply.

I really like the saving money function

A/B Testing

A

B